Three Functions. One Operating Spine.

The positions that move the needle in a sign company, recruited and trained for the work that actually happens.

 

Each role is defined by a written scope of work, measured against KPIs that matter to your P&L, and staffed by people we would put inside our own businesses — because we have.

Sales Operations Specialist

The Human CRM

Your mission-critical partner inside the sales process. The Sales Operations Specialist absorbs the operational and follow-through workload that drowns most sign-company salespeople, so the closers can close. Embedded in the sales process, fluent in CRM, and accountable to conversion — not to activity volume.

What They Own

  • Outbound and inbound call handling, qualification, and appointment setting

  • CRM hygiene, workflow automation, and follow-up sequences

  • Estimate-to-order follow-through and dormant estimate revival

  • Pipeline reporting, dashboards, and KPI accountability

  • Shared inbox management and polished client-facing communication

What We Recruit For

We’re looking for someone who thrives in a fast-paced environment, isn’t afraid of the phone, and can bring order to chaos. You’ll work closely with leadership, sales reps, and prospective clients to ensure every opportunity is followed up with precision and speed.

  • 2+ years in sales operations, sales support, or SDR roles
  • Fluent English with a neutral, professional speaking voice
  • Hands-on CRM experience — HubSpot or CoreBridge preferred
  • Proven outbound calling and lead qualification track record

  • Strong time management, follow-through, and organizational skills

  • Experience working with franchise systems or multi-unit businesses

  • Strong time management, follow-through, and organizational skills

  • U.S. business hours availability and franchise-system familiarity
The right operator for this role changes the economics of your sales floor.

When the closers close and someone else owns the follow-through, conversion moves. Dormant estimates become revenue. The pipeline becomes legible.

Project Manager

The 10-Stage Sign Lifecycle

Every sign moves through ten distinct stages, from sales handoff through accounts receivable. The Project Manager owns visibility across all active projects, eliminates bottlenecks, and drives momentum from estimate approval to final payment collection. The role that turns a sales win into recognized revenue.

What We Recruit For

  • 2+ years in production or project management, ideally in a trade or fabrication environment

  • Fluent English with experience managing vendor and client communication

  • Familiarity with sign production software and franchise workflow systems

  • Proven ability to manage 30+ active jobs across concurrent stages without bottlenecks

  • U.S. business hours availability with structured daily reporting discipline

Key Objectives

  • Maintain full visibility across all projects.

  • Address bottlenecks immediately to keep timelines intact.

  • Ensure efficient coordination between cross-functional teams.

  • Guarantee accurate billing and on-time payment collection.

  • Preserve consistent momentum from initiation to completion.

Daily Operating Rhythm
  • Morning project review across full active queue
  • Coordination with design, production, and install teams
  • End-of-day status report with risks flagged for leadership
Why This Role Matters

This structured workflow ensures that every project stays visible, every challenge is addressed quickly, and every client receives exceptional service—from concept to installation.

Graphic Designer

Sign-Industry Trained, Production-Ready

Designers selected for sign-industry experience, not general agency portfolios. They produce production-ready artwork for the full range of signage output, work directly inside your design and proofing queue, and handle every iteration from concept through fabrication-ready files. The constraint on design throughput, removed.

What They Produce

  • Production-ready artwork for channel letters, monument signs, vinyl, wraps, and wide-format

  • Shop drawings and scaled artwork for quoting, proofing, and permitting

  • Client-facing proofs with controlled revision cycles through approval

  • Color separations and fabrication files for printing and production teams

  • Creative work that supports active sales proposals and projects

What We Recruit For
  • Adobe Creative Suite mastery — Illustrator and Photoshop as daily tools
  • Sign-industry production software fluency: CorelDRAW, FlexiSign, or Onyx
  • Understanding of substrates, fabrication methods, and signage construction
  • Ability to read construction documents and work within sign code constraints
  • Experience emptying high-volume daily proofing queues without quality drift
A designer who actually knows Your Industry. Not one who has to learn it on your dime.

When design throughput stops being the bottleneck, your production queue moves. Proofs go out faster. Jobs close sooner. The daily backlog becomes a managed pipeline.