Customer service is the company. Every other capability follows from that.

Our Service Standards
0 Min
Response Standard
Every call, email, and message — for the life of every engagement
0%
Lower Labor Cost
Fully-loaded global talent vs. equivalent local hires
0 Days
Pilot Program
Proves the fix against real numbers before you commit to scale
0+
Placements
Across the FASTSIGNS network and growing

We hold a 10-minute response standard on every partner communication, for the life of every engagement. Phone, email, text, Slack: when you reach out, we respond. That is not a marketing claim — it is an operating discipline.

Most global talent providers sell seats. We sell outcomes. Trusted Advisor, Not a Marketplace

The Marketplace Model

You bring the problem. They bring a resume.

  • Generalist talent placed across every industry, with no understanding of sign-specific workflow, lead types, or CRM realities

  • Self-serve membership tiers, candidate pools, and DIY hiring tools that put the diagnostic work back on you

  • Per-seat pricing with no economic alignment to whether the placement actually improves your operating margin

  • Replacement guarantees that solve for fit, not for whether the role was the right role in the first place

  • Limited ongoing involvement once the seat is filled and the invoice clears

The Sign Talent Solutions Model

We sit on your side of the table.

  • Sign-industry operators ourselves, with direct experience inside the design, project management, and sales operations functions we now staff

  • Engagements begin with a diagnostic conversation with senior leadership, not a candidate browse

  • Every placement is preceded by a defined pilot scope that measures the change in conversion, ODP, or operating cost against a baseline

  • Talent is recruited to a sign-industry skill profile, trained on industry workflows, and integrated into your CRM, estimating, and proofing systems

  • 10-minute response standard on every partner communication, for the life of the engagement

STS Leadership

Damon Dunn

CEO & Board Member, Sign Talent Solutions | Former Fellow, Pacific Research Institute | Former Fellow, Stanford Hoover Institution| Stanford Football Team Captain | NFL Alum | Author

Damon Dunn is a CEO and operator with more than two decades of experience building and professionalizing companies across real estate development, multi-unit franchising, and global talent. He has run three companies as chief executive, managed platforms of over 700 employees across six states, and operated for years inside a private-equity-backed model where underwriting, capital discipline, and value creation are the daily language of the business. As founder and CEO of a 38-store franchise platform, he returned full equity to investors within five years.

His method is one that the best operating-partner practices use, applied by someone who has run the P&L. He breaks a business into its MECE components—the mutually exclusive parts that together are collectively exhaustive of the whole—isolates the drivers that move OPEX and the top line, and builds a process and a KPI dashboard around each. He proves it in a focused 90-day pilot, then intervenes weekly so leadership compounds those corrections into monthly, quarterly, and annual results. Where a role suits global talent, he places vetted talent at a fraction of local labor cost.

Organizations do not rise to the level of their ambition. They fall to the level of their systems. Damon builds the system.